Privacy Policy
Effective Date: March 5, 2025
At ProdTimes, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, purchase our digital products, or interact with our services.
By using our website or purchasing from us, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you make a purchase or contact us, we collect specific information to process your order and improve our services.
A. Personal Information You Provide
When you make a purchase, sign up for emails, or contact us, we collect:
- Your Name – To personalize communication and address you properly.
- Your Email Address – To send purchase confirmations, digital products, and customer support responses.
- Your Billing Address – Required for payment processing and tax compliance.
- Your Payment Information – Securely processed by third-party payment providers; we do not store your full payment details.
B. Automatically Collected Information
When you browse our website, we may collect technical data to improve our site and protect against fraud:
- IP Address – Used to detect fraud and understand website traffic.
- Browser Type & Device Information – Helps us optimize the website for different devices.
- Pages Visited & Time Spent on Our Site – Helps us improve user experience.
- Referral Source – Tells us how you found our website (e.g., Google, social media, an ad).
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Keep our website functioning properly.
- Analyze how visitors use our site.
- Improve website performance.
- Show relevant ads (if applicable, with your consent).
You can disable cookies in your browser settings, but some website features may not work properly without them.
2. How We Use Your Information
We use your personal information to:
✔ Process purchases and deliver digital products
✔ Send order confirmations and receipts
✔ Provide customer support
✔ Comply with legal and tax requirements
✔ Improve our website and services
✔ Send marketing emails(only if you have opted in)
We never sell, rent, or share your personal information with third parties for marketing purposes.
3. Payment Security & Third-Party Processors
We do not store or process your full payment details. Instead, all payments are handled securely by trusted third-party providers, such as:
- Stripe
- PayPal
- Other secure payment gateways
These providers encrypt and securely process your payment information. If you have concerns about your payment details, please check the privacy policies of the payment provider you used at checkout.
4. How We Protect Your Data
We take security seriously and use the following measures to protect your personal data:
✔ Encryption– Your information is transmitted securely.
✔ Limited Access– Only authorized personnel can access your billing details.
✔ Regular Security Monitoring– We update security systems and monitor for vulnerabilities.
Even with these precautions, no online system is 100% secure. If we experience a data breach, we will notify affected users as required by law.
5. How Long We Keep Your Data
We keep personal information only as long as necessary to:
Process your order and provide customer support.Maintain records for legal and tax purposes.Improve website performance and services.
If you want your personal data deleted, contact [email protected]. However, we may be required to retain certain billing information for tax and legal compliance.
6. Who We Share Your Data With
We do not sell or rent your data. However, we may share information in these cases:
- With payment processors (to complete transactions securely).
- With legal authorities (if required by law, such as fraud prevention).
- With service providers (such as email services for sending order confirmations).
All third-party providers must comply with strict privacy regulations.
7. Your Rights Over Your Data
You have the right to:
✔ Access your personal information (request a copy of what we store).
✔ Correct inaccurate details (update your name or email).
✔ Request deletion of your data (except for legally required billing records).
✔ Unsubscribe from marketing emails (all emails include an unsubscribe link).
To exercise any of these rights, email [email protected].
8. Cookies & Your Choices
Cookies help improve your browsing experience, but you can disable them in your browser settings.
If you want to control how websites track you, you can:
- Use browser privacy settings to block cookies.
- Install privacy-focused browser extensions.
- Manually delete cookies after each session.
However, disabling cookies may limit website functionality.
9. Compliance with Privacy Laws
We comply with international privacy laws, including:
✔ General Data Protection Regulation (GDPR) – European Union & UK
- You have the right to request, update, or delete your data at any time.
- We only send marketing emails with explicit consent.
✔ California Consumer Privacy Act (CCPA) – USA (California Residents)
- California residents can request a list of personal data we collect and ask for it to be deleted.
✔ Australia, New Zealand, and Canada
- Similar privacy rights apply, and customers can request access to or deletion of their data.
If you have concerns about your privacy rights, email [email protected].
10. Updates to This Privacy Policy
We may update this Privacy Policy as needed. Any updates will be posted on this page with a new "Effective Date" at the top.
If we make significant changes, we may notify you by email (if you are subscribed).
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
ProdTimes Customer Support
Email: [email protected]